Yes, you can! You can sync the end-dates of both subjects by logging in to your parent account via member.koobits.com. Your parent account Login ID and password is in the confirmation email when you signed up for KooBits subscription.
Note: Your parent ID is the same as your registered email address. Click here for a guide on how to reset your parent account password.
Select the subject with the nearest end date and click on "Upgrade". After payment is done, the following will happen.
- A new subscription will be created as a 2-subject bundle.
- The start date of this 2-subject bundle will be the date of payment, and the end date will be 1 year from that.
- The value from the unused portion of your current subscriptions will be refunded and offset against the new subscription price.
Here's an example below of how the new subscription price is calculated.
Example:
- Customer A had a Math and Science subscription at the above start & end-dates. He paid $200 for Maths and $200 for Science.
- On 1st September 2024, he decided to sync the end-date of both subjects.
- A new 2-subject bundle subscription was created from 1st Sep 2024 to 1st Sep 2025. The price of this is $366.
- The unused portion of his current subscriptions (Maths - 1st Sep 2024 to 1st Nov 2024 = 2 months & Science - 1st Sep 2024 to 1st Feb 2025 = 5 months) will now be refunded back to him. 200/12 x 2 = $33 and $200/12*5=$83.
- Customer A now only needs to pay $366 - $33 - $83 = $250 to sync the end date of both subjects.
Benefits of doing this include:
- All the subjects will end on the same date and you only need to keep track of one date instead of multiple end dates.
- The bundle discount will be automatically applied to your plan, so you save more.
If you need assistance, feel free to reach out to us via our Contact Us page.