Parents can renew their child's account through any of the following:
- Login to the child's expired account at member.koobits.com and follow the renewal instructions.
- Pay the renewal through special renewal offers via email.
- Contact Customer Support via support@koobits.com to request for renewal link.
The reactivation/renewal process usually takes 1 working day. Please expect a confirmation email within 1 working day from payment date.