Note: The KooBits Parent App is only applicable for Premium users whereby the parent account was provided in the welcome email.
Follow the steps below to reset your child's account password via the Parent App:
1. Login to your parent account on the KooBits Parent App. Click here for the guide on how to access/login to the Parent App.
2. Go to the menu (click the "3 lines" button at the upper right corner).
3. Click Edit/Add child.
4. Look for the child's account to reset the password, then click pen icon next to the child's name .
5. Under Password, click Reset.