If you have tried the basic troubleshooting steps, and still experience the technical issue, please take a screenshot your browser's console information and send the feedback of the issue to support@koobits.com.
Guide in finding browser's console information:
Apple Safari
1) Before you can access the developer console in Safari, you first need to enable the Developer Menu. To do that, go into Safari's preferences (Safari Menu > Preferences) and select the Advanced Tab.
2) Once that menu is enabled, you will find the developer console by clicking on Develop > Show Javascript Console. You can also use the shortcut Option + ⌘ + C.
3) The console will either open up within your existing Safari window, or in a new window. It will automatically select the Console tab.
Google Chrome
1) To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools.
2) You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).
3) The console will either open up within your existing Chrome window, or in a new window. You may have to select the Console tab.
Mozilla Firefox
1) To open the developer console in Firefox, click on the Firefox Menu in the upper-right-hand corner of the browser and select More Tools > Browser Console.
2) You can also use the shortcut Shift + ⌘ + J (on macOS) or Shift + CTRL + J (on Windows/Linux).
3) The Browser console will open in a new window.
Microsoft Edge
1) To open the developer console in Microsoft Edge, open the Edge Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools.
2) You can also press CTRL + Shift + i to open it.
3) The console will either open up within your existing Edge window, or in a new window. You may have to select the Console tab.