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  1. KooBits Support Centre
  2. Accounts & Parent App

Accounts & Parent App

Questions on your account and Parent App access

Accounts

  • Cancel/turn off auto-renewal of my child’s subscription
  • How to check Subscription & Expiry
  • How can I renew my subscription?
  • Forgot Password?
  • How to change child account's password?
  • Forgot Login ID?
See all 11 articles

Parent App Access

  • What is KooBits Parent App?
  • How to access/login to KooBits Parent App
  • Forgot Password in Parent App
  • Change parent account password
  • Link my child in Parent App
  • Reset child's password via Parent App
See all 13 articles

Technical

  • Device/Technical requirements to use KooBits
  • Basic Troubleshooting
  • Troubleshooting Guide - Using Parent App
  • Reporting technical issue
  • Flickering/blinking images on iPad
  • Clearing cache in different browsers or devices
KooBits Support Centre
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