General Enquiries

Free Trial

• My child has a School Plan subscription. Can I sign up for Math or Science trial?
• How do I cancel the free 7-day trial?
• KooBits English Trial
• KooBits Maths Trial
• KooBits Science Trial
• Why do I need to provide credit card information during trial registration?

Subscription Plans

• Differences between Maths Premium Plan and School Plan
• I have 2 or more kids. Can they share the same account?
• Information about KooBits subscriptions (Math / Science / English)
• How do I add subject(s) to my subscription?
• Understanding how value of unused amount is calculated
• Can I just buy KooBits English without extending my current subject subscription?

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Billing

• KooBits Refund Policy
• Can I pay monthly or for a few months only?
• Can I cancel the subscription after purchase?
• What are the payment methods?
• How can I update my credit card details for auto-renewal?
• When can I start using after payment?