Logo
Support Centre
Back to koobits.com Submit a request
  1. KooBits Support Centre
  2. General Enquiries

General Enquiries

Questions about our Subscription Plans

Free Trial

  • How do I cancel the free 7-day trial?
  • KooBits Chinese Trial
  • KooBits English Trial
  • KooBits Maths Trial
  • KooBits Science Trial
  • My child has a School Plan subscription. Can I sign up for Premium trial (Math, Science, and English)?
See all 7 articles

Subscription Plans

  • Information about KooBits subscriptions (Math / Science / English)
  • Differences between Premium Plan and School Plan
  • I have 2 or more kids. Can they share the same account?
  • How do I add subject(s) to my subscription?
  • Understanding how value of unused amount is calculated
  • Can I just buy KooBits English without extending my current subject subscription?
See all 16 articles

Billing

  • KooBits Refund Policy
  • Can I pay monthly or for a few months only?
  • Can I cancel the subscription after purchase?
  • Payment methods
  • How can I update my credit card details for auto-renewal?
  • When can I start using after payment?
KooBits Support Centre
English (GB) Bahasa Indonesia (Indonesia) 中文 (香港) 繁體中文