- All sales from direct purchase, renewal or pre-order are final, non-transferable and non-refundable.
- If you would like to try our Premium Plan first before deciding to purchase, you can register a free 7-day Maths trial or free 7-day Science trial. Kindly note that trial will start immediately after registration and payment will be charged 7 days later if trial subscription is not cancelled within 7 days. Payment time will be similar to the time of trial registration (not end of the day 2359hr).
- Any refund request within 10 days after trial sign up/purchase is subjected to management approval and may involve a 15% cancellation fee based on amount paid (for payment gateway and admin charges).
- We will not consider any request for refunds after 10 days of trial/purchase.
- KooBits reserves the right to revise the terms and conditions of this refund policy at any time without prior notice.
If you require any assistance, kindly contact us via our Contact Us page.