Subscription & Billing

Billing

• KooBits Refund Policy
• Can I pay monthly or for a few months only?
• How can I update my credit card details for auto-renewal?
• Payment methods

Free Trial

• How do I register for a free trial?
• How do I cancel the free 7-day trial?
• Why is a credit card required for the free trial registration?

Managing My Subscription

• Cancel/turn off auto-renewal of my child’s subscription
• How to check Subscription & Expiry
• How can I renew my subscription?

Subscription Enquiries

• Information about KooBits Premium subscriptions
• Differences between Home/School Premium plan and School Basic Plan
• I have 2 or more kids. Can they share the same account?
• Information about School Premium
• Can I merge my child's school account with the premium account?
• Are short-term plans available for Primary 6/Grade 6?

See all 13 articles