Logo
Support Centre
Back to koobits.com Submit a request
  1. KooBits Support Centre
  2. Subscription & Billing

Subscription & Billing

Manage plans, payments, and renewals

Billing

  • KooBits Refund Policy
  • Can I pay monthly or for a few months only?
  • How can I update my credit card details for auto-renewal?
  • Payment methods

Free Trial

  • How do I register for a free trial?
  • How do I cancel the free 7-day trial?
  • Why is a credit card required for the free trial registration?

Managing My Subscription

  • Cancel/turn off auto-renewal of my child’s subscription
  • How to check Subscription & Expiry
  • How can I renew my subscription?

Subscription Enquiries

  • Information about KooBits Premium subscriptions
  • Differences between Home/School Premium plan and School Basic Plan
  • I have 2 or more kids. Can they share the same account?
  • Information about School Premium
  • Can I merge my child's school account with the premium account?
  • Are short-term plans available for Primary 6/Grade 6?
See all 13 articles
KooBits Support Centre
English (United Kingdom) Bahasa Indonesia (Indonesia) 中文 (香港) 繁體中文