Logo
Support Centre
Back to koobits.com Submit a request
  1. KooBits Support Centre
  2. Subscription & Billing

Subscription & Billing

Manage plans, payments, and renewals

Free Trial

  • How do I register for a free Home Premium trial?
  • How do I cancel the free 7-day trial?
  • Why is a credit card required for the free trial registration?

Subscription Enquiries

  • Information about KooBits Home Premium plan
  • Differences between KooBits learning plans
  • I have 2 or more kids. Can they share the same account?
  • Information about School Premium
  • Can I pay monthly or for a few months only?
  • Can I merge my child's school account with the premium account?
See all 9 articles

Managing My Subscription

  • How does KooBits Auto-Renewal billing work?
  • Cancel/turn off auto-renewal of my child’s subscription
  • How to check Subscription & Expiry
  • Managing Subscription Renewal & Auto-Renewal
  • Adding Subjects & Syncing Expiry Dates
  • Can I renew only one subject from a Bundle?
See all 7 articles

Billing

  • KooBits Refund Policy
  • Payment methods
KooBits Support Centre
English (United Kingdom) Bahasa Indonesia (Indonesia) 中文 (香港) 繁體中文