All sales from direct purchase, renewal or pre-order are final and are non-refundable. If you would like to try our Premium Plan first before deciding to purchase, please register at try.koobits.com/signup for a 7-day free trial. Kindly note that trial will start immediately after registration and payment will be charged 7 days later if trial subscription is not cancelled within 7 days. Payment time will be similar to the time of trial registration (not end of the day 2359hr).
Any refund request within 10 days after trial sign up is subjected to management approval and will involve a 15% cancellation fee based on amount paid. It will be for payment gateway and admin charges.
We will not consider any request for refunds after 10 days of sign up for trial.
If you require any assistance, kindly contact us via email (support@koobits.com), Facebook Messenger or Whatsapp chat (+65 8484 6624).
KooBits reserves the right to revise the terms and conditions of this refund policy at any time without prior notice.
