Currently, we do not have the option to update the credit card details for auto-renewal directly in the parent portal. However, if you don't mind doing an early renewal now, you can follow the steps below and update your credit card details.
- Log in at member.koobits.com and enter your parent ID and password. Your parent ID is the same as your registered email address with KooBits.
- Go to Settings > select "Bill & Subscription" from the menu options > select the account that you want to renew and then click on "Renew Now".
- Follow the prompts to proceed with the renewal process. Through this, you will be able to enter and save the new credit card details. Please note that the renewal payment will be processed immediately upon completing this step.
If you require further assistance, please don't hesitate to email us via support@koobits.com.