Desktop/Mac:
Safari (Mac)
- Open Safari app.
- Click the Safari at the top left of your screen and select Preferences from the dropdown menu.
- Click the Advanced tab of the menu that pops up.
- Enable the Show Develop menu in menu bar by clicking the check box and closing the Preferences menu.
- Click the Develop tab from the Safari menu at the top of the page.
- Click Empty Caches from the dropdown menu.
Chrome
- On your computer, open Chrome.
- Tap the three-dot icon, found at the top right, to open a dropdown menu.
- Click More tools and then Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
Firefox
- Click the menu button and select Settings.
- Select the Privacy & Security panel.
- In the Cookies and Site Data section, click "Clear Data"
- Remove the checkmark in front of Cookies and Site Data.
- With Cached Web Content check marked, click the Clear button.
- Then close the about:preferences page.
iPad/IPhone:
Safari
- Open the Settings app on your iPhone or iPad and scroll down to Safari in the list.
- Scroll to the Privacy & Security section and tap the blue Clear History and Website Data option near the bottom of the menu. (this can be greyed out if already cleared)
- Confirm and tap Clear History and Data in the popup below.
or Other browsers
- Launch the Settings app on your iPhone or iPad.
- Tap General then go to iPhone Storage.
- Look for the 3rd party browser name you want to clear the cache.
- Tap Offload App to unload the app but preserve any documents and data.
Android Mobile/Tablet:
Chrome
- Open the Chrome app on your device.
- Tap the three-dot icon, found at the top right, to open a dropdown menu.
- Tap History, then Clear browsing data.
- Select Cached images and files and cookies and site data.
- Tap the Clear data button to clear the cache.
or Other Browsers
- Go to the Settings menu on your device.
- Tap Storage.
- Tap Internal Storage under Device Storage.
- Look for the 3rd party browser name you are using.
- Tap Cached data.
- Tap the Confirm button or Clear cache button.