In case you experience issues on your account, please try doing the basic troubleshooting steps below before logging in:
1. Log out from browser.
2. Delete/Remove browsing history, cache, and cookie. Please refer here for guides on clearing cache in different browsers/devices.
3. Check if your browser is up-to-date. Click here for details of required minimum web browser versions.
4. Open the Incognito Mode of Chrome (or use shortcut keys Ctrl+Shift+N)
5. Log in again at member.koobits.com.
If the same issue continues after following the above suggestion, please contact our Support team here and send us the following details so we can help resolve the issue soon:
1. User's KooBits Login ID
2. Screenshot or screen recording showing browser's console log. Click here to learn how to open console log details.