Forgot Parent Account Password

Your Parent ID is the email address used during registration to the Premium plan. Use these credentials to access:

• Parent Portal: Manage your subscription and account settings.
• KooBits Parent App: View your child’s learning progress.

Resetting Your Parent Account Password

Option 1: Via the Parent Portal

1. Go to the login page at member.koobits.com.
2. Click "Forgot your Parent Account password?" at the bottom-right of the screen.
3. Follow the prompts to reset your password via email.

Option 2: Via the KooBits Parent App

1. Go to the log-in page of the Parent App
2. Click 'Forgot password?' to begin the password retrieval / reset process.
   
3. Enter your registered email address, then click Submit. A recovery email will be sent to you with step-by-step instructions on how you can reset your parent account password.